Protection & Advocacy for People with Disabilities

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Volunteers

Call our statewide help line.

1-866-232-4525 (TTY)
803-782-0639 Local and Out of State

Team Advocacy is a program of Protection and Advocacy for People with Disabilities, Inc. It was designed in response to repeated concerns about the quality of life for people in institutions and Community Residential Care Facilities (CRCFs).
The project is empowered by Section 43-33-350 (4) of the South Carolina Code to conduct surprise inspections of CRCFs in South Carolina. P&A’s Team Advocates and trained volunteers have been conducting these surprise inspections since the project was approved by SC legislature in 1985.

CRCFs are facilities that offer room and board and which provide a degree of personal care for a period of time in excess of 24 consecutive hours for two or more persons, 18 years old or older.
CRCFs should be designed to accommodate residents’ changing needs and preferences, maximize residents’ dignity, autonomy, privacy, independence, and safety and encourage family and community involvement.

Team Advocate
Trained Inspection Volunteers! All volunteers attend a mandatory training session in which they learn about all aspects of P&A, the Team Advocacy Project and how to conduct inspections.

The Team Advocate and trained volunteer(s) travel together to conduct the unannounced inspection.
Using a survey tool, the Team Advocate and volunteer(s) inspect the facility for cleanliness, safety and quality of life issues. Volunteers are trained to ask themselves “Would I like to live here?” The volunteer will then interview residents while the Team Advocate reviews the residents’ records and medications. A meal will also be observed. An exit interview with the administrator will occur before the Team Advocate and volunteer(s) leave the facility to note items of concern. If any serious concerns related to a residents’ immediate health are present, the appropriate authorities will be contacted within 24 hours.

The Team Advocate prepares and sends a written report to the administrator which describes in detail a full account of the inspection. Residents’ names are not used to ensure confidentiality. This report is also sent to state agencies and other advocacy organizations that have an interest in improved quality of care in CRCF’s.

If the following describes you, you would make a great volunteer: I have good verbal and written communication skills, attention to detail, am dependable, can maintain composure in any situation and feel comfortable using interviewing skills.
To become an Inspection Volunteer, you need to attend fill out an application. Approved applicants will be asked to attend a training session. Trainings are held throughout the year in major areas such as Charleston, Florence, Greenville and Columbia. Currently, trainings are held on an as needed basis. Please contact the Team Advocate to determine if an upcoming training is scheduled in your area.
Access a Volunteer Job Description.

As a CRCF is a 24/7 operation, inspections can occur any time and any day. However, a majority of inspections occur between Monday and Friday and the hours of 8 am and 7 pm.